Counseling Services: Off-Campus Providers & Telecounseling
Interlochen’s school counselors are here to support student social and emotional growth through on-campus programming, crisis management, and school integrated support. However, at times, students may need more extensive long-term treatment and mental health skill-building. In those cases, an off-campus provider can be a useful, more confidential resource to support students' growth.
Students have two options for finding an off-campus therapist: traveling to Traverse City to find a therapist or scheduling an appointment with a licensed therapist via video conference through Interlochen's partnership with Uwill. Our partnership with Uwill offers free immediate access to therapy, as well as a crisis support hotline, available 24/7/365.
Please see the information below for information about each process.
One of the challenges for Interlochen students who want to see an off-campus therapist is the time and expense of transportation to Traverse City. An alternative is to see a therapist virtually through Interlochen's partnership with Uwill. By utilizing Uwill’s services, students can participate in live, interactive counseling sessions over their computers at a location of their choosing on campus. Uwill’s therapists are fully licensed and experienced in working with youth and teens. Because of the nature of virtual counseling, students can also access their counselor during school breaks and when traveling. Uwill therapists have a range of specialties and have extensive experience working with students.
Below are the steps for connecting with a Uwill therapist:
- Create a profile with Uwill (please note: students must log in with their Interlochen email address.)
- Choose a therapist based on your preferences including availability, issue, gender, language, and ethnicity.
- Choose a time that fits your schedule with day, night, and weekend availability.
- As needed, Health Services will reach out to students to ensure they have a private place for their session
Times and Costs for Uwill
- Typical Uwill therapy sessions last for 30 minutes
- Arts Academy students can see a Uwill therapist for free, up to 8 sessions per school year. Additional sessions can be scheduled as needed for an additional fee. Fees for additional sessions are: 2 sessions for $150, or 10 sessions for $600.
Uwill also offers students a direct crisis connection. If a student is experiencing a mental health crisis, help is available 24/7/365.
Call 833.646.1526
If you are experiencing a medical emergency, call 911.
Families also frequently have difficulty with medication prescriptions and management when their children move to a new state. Through a partnership with HelloHERO, students can meet virtually with a psychiatric nurse practitioner for medication management.
Below are the steps for connecting with a HelloHERO psychiatric nurse practitioner:
- Families should use this link to set up a HelloHERO account
- Arts Academy students can see a HelloHERO nurse practitioner. Fees for the appointment may be covered by your insurance — please check with your insurance carrier about coverage.
Insurance and HelloHERO
- Families are encouraged to check with their insurance about coverage.
- If HelloHERO has a preexisting relationship with your student’s insurance provider, they will submit the claim information
- If HelloHERO does not have a preexisting relationship with your student’s insurance provider, they will give families the appropriate info to submit claims.
Students can schedule appointments with a local therapist in our surrounding community. Families can use our referral list and other resources (such as your health insurance), to select a provider and schedule the first appointment.
- Please fill out this form to indicate the provider your student is working with. Families are also asked to complete a release of information form.
Getting to Appointment in Traverse City
- If transportation is needed, notify Health Services of the appointment time. The Health Services Coordinator will arrange transportation to all appointments. Learn more about transportation fees in the Student Handbook.
Thompson Pharmacy fills prescriptions ordered through our Health Services or off-campus providers and delivers the medication free of charge to students. Thompson Pharmacy will bill a student’s insurance directly and any copays are deducted from the student account through our billing office.
Thompson Pharmacy
324 S Union St. Traverse City, MI
231-947-4212 (phone)
231-947-0301 (fax)